UnitedHealthcare M&R
Medicare & Retirement — Enterprise UX Ecosystem
Regulated Enterprise · Complex Systems · High-Stakes UX
Embedded inside one of the largest health insurance ecosystems in the US — designing for millions of elderly Americans making critical decisions about their healthcare. Medicare plan details, drug cost estimation, design system migration. The kind of work where a confusing interface isn't a UX issue — it's a missed prescription or a wrong plan enrollment.
